Shipping & Handling

We offer FREE worldwide shipping on every order! 🌎💙

Orders typically take 8–12 business days to be shipped and delivered. Once your order has been shipped, you’ll receive a tracking number at no extra cost, so you can easily follow your package along the way.

Please allow a little extra time during holidays or periods of high order volume. 🐾

Frequently Asked Questions

How long does shipping take?

Orders typically take 8–12 business days to be shipped and delivered. Please note that delivery times may vary slightly depending on your location and order volume.

Do you offer free shipping?

Yes! We offer FREE worldwide shipping on every order. 🌎💙

Will I receive tracking information?

Absolutely! Every order includes a tracking number once your order has been shipped, allowing you to follow your package along the way.

What is your return policy?

We offer returns only if your item arrives damaged or tarnished. If your item arrives in normal condition, we do not accept returns.

Can I receive a full refund for a damaged or tarnished item?

Yes. If your product arrives damaged or tarnished, you may be eligible for a full refund after the returned item is received and inspected.

Do I have to send the product back?

Yes. To receive a refund for a damaged or tarnished item, the product must be sent back to us. Please contact us through our Contact Us page before returning your order so we can provide the appropriate return instructions.

What if my item arrives in perfect condition?

If the item arrives in good, functional condition, we do not accept returns or issue refunds for reasons such as changing your mind or no longer wanting the product.

How do I contact you about my order?

If you have any questions or need help with an order, please reach out through our Contact Us page and our team will be happy to assist you. 🐾💙

30-Day Guarantee

We offer a 30-Day Guarantee on your purchase. 💙 If your item arrives damaged or tarnished within 30 days of delivery, you may receive a full refund.

To qualify, the damaged or tarnished product must be sent back to us for inspection. Items that are not damaged or tarnished are not eligible for a refund.